UHD / Academic Affairs / Continuing Education / Professionalism in the Workplace Certificate

Professionalism in the Workplace Certificate

The Professionalism in the Workplace course empowers individuals to cultivate the attitudes and values essential for success on the job, offering practical insights on how to apply them effectively. Participants will learn how to become proactive team players, master interpersonal skills, and navigate workplace conflicts with confidence. Additionally, the course will cover business etiquette, civility, and the development of a polished, professional image.

Professionalism is comprised of multiple puzzle pieces that must bet put together but the focus should always be people first. Providing quality support, service, and respectful problem solving will make you a sought-after employee.

This course is designed to assist in the transition from student to professional employee. Please note this is a pass/fail only course and there are no exams.

COURSE LEARNING OUTCOMES

Upon completion of this course, the participant will be able to:

1. Identify attitudes and values that contribute to effective work habits
2. Demonstrate how to work effectively as part of a team
3. Exhibit business etiquette and civility
4. Communicate effectively verbally,
5. Exercise de-escalation techniques for difficult circumstances and conflict resolution
6. Exhibit workplace ethics
7. Characterize appropriate attire and general appearance for the workplace
8. Define and appreciate respect